Please be advised we are currently operating under a COVID Management Plan. Some entry restrictions apply. Please visit SA Health Contact Tracing website here for the most up-to-date information regarding South Australians restrictions. We expect to reach our COVID-19 capacity during this period – please book date-specific tickets online here. On days when we are sold out, a number of tickets *might* become available as guests leave.

Event information

No, you can arrive any time from 6:30pm to the time of last entry (9:00pm on Thursday, Friday, and Sunday, 10:00pm on Saturday).

Please note, there may be a short wait upon arrival as we are following SA Health COVID-19 Management Plan conditions for QR check-in and to scan tickets at the gate.

Yes, the lanterns will still be inflated throughout the day time. However, they will not be illuminated.

Where can I park?

A number of 4-hour and 10-hour parking spaces are available on Plane Tree Drive.  We recommend reviewing parking access and pricing through the Botanic Gardens website here.

Parking is also available nearby at the Wilsons Parking on Frome Road, and street parking on War Memorial Drive.

Are there accessible parking spaces available?

The Botanic Gardens of South Australia owns and operates all parking on Plane Tree Drive and offers a number of accessible parking spaces close to the zoo main entrance. Access parking bays are located along Plane Tree Drive adjacent to Gate 2 on the left hand side. Passengers can be dropped off in our passenger loading and unloading zone, located on the left hand side between Gates 1 and 2.

Yes, Adelaide Zoo is a wheelchair accessible site. The walkways and trails that are part of the event are accessible for individuals with wheelchairs.

Adelaide Zoo has limited wheelchairs available for hire for $5, which need to be reserved prior to your booking date. To check availability please contact us at bookings@zoossa.com.au

While some of our animals may be visible during your visit, we cannot guarantee you will be able to see them. We prioritise the wellbeing of our animals and therefore allow them access to their night quarters throughout the evening.

Yes, but please be mindful of social distancing and note drone use is prohibited.

Food and drinks will be available at the Rotunda and other identified locations around the site. There will also be a special event bar providing wine, gin and beer options. Vegan and Gluten Free food options will be available.

Pre-purchased catering will also be available, details will be released soon via eNews.

Can I bring my own food and drink?

Yes you can, however please remember that plastic straws and the bringing in of your own alcohol is prohibited at the Zoo. Food and beverages will be available on the night from several catering locations featured on the site map. All dietary requirements will be catered for.

Plastic straws, alcohol, balls, wheeled shoes, scooters, bicycles, animals, and selfie sticks.

Tickets

We recommend purchasing tickets prior to the date you would like to attend. Adelaide Zoo has a limited capacity as dictated by our COVID-19 plan and SA Health. To ensure you do not miss out, it is best to plan ahead and purchase your tickets online.

No, Light Creatures at Adelaide Zoo is a No Free Tickets (NFT) event.

Yes, the companion card is applicable for Light Creatures at Adelaide Zoo and entitles the card holder to a Free of Charge ticket for their carer. Please note this is eligible for one carer per card holder and the Companion Card must be presented upon entry. To book a Companion Card free ticket please email our bookings team on bookings@zoossa.com.au or call us on 8267 3255.

No, tickets for Light Creatures at Adelaide Zoo are separate and are priced differently. If you wish to attend the Zoo during the day and the evening you will need to purchase the tickets individually. Adelaide Zoo will close as per usual at 5:00pm and reopen at 6:30pm for the event.

Yes, please have the tickets ready for scanning on your mobile and screen brightness turned up when you are in line at the front gate.

If you have not received your tickets please check in your junk mail folder. If you still have not found the email please contact us via www.adelaidezoo.com.au/contact-us/

All ticket sales are final and non-refundable. Ownership of the ticket is transferable but the date on the tickets cannot be changed, nor can the tickets be refunded or exchanged for other Zoos SA products. Please note, member tickets may only be transferred to existing members.

COVID-19 information

Adelaide Zoo has a trained COVID Marshal and volunteers on site monitoring social distancing, if you have any concerns please let them know. An increased cleaning schedule and routine disinfecting of bathrooms and other high touch areas will be conducted throughout the event.

For more information about COVID safety at Zoos SA sites, please visit www.zoossa.com.au/covid-19

Masks are not currently required at Adelaide Zoo. However, if you would prefer to wear a mask you are more than welcome to do so.

Still have a question? Contact us below.

Roll on July when Light Creatures at Adelaide Zoo starts as part of Illuminate Adelaide. https://t.co/XeJnuwopgZ

About Zoos SA

Zoos SA is a not-for-profit conservation charity that exists to connect people with nature and save species from extinction.

Zoos SA acknowledges the Country on which we stand always was, and always will be, Aboriginal land and we pay our deepest respect and gratitude to Kaurna (Adelaide Zoo) and Ngarrindjeri (Monarto Safari Park) Elders, past, present and emerging.

We undertake critical conservation work throughout Australia and acknowledge the traditional custodians of these lands.

 

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